At AVP Tech Solution, we are committed to your satisfaction. However, due to the nature of our services and digital products, we have the following refund policy:
1. Digital Marketing Services
- Once a project, campaign, or monthly service has begun, no refunds will be issued.
- If a campaign has not yet started and cancellation is requested within 48 hours of payment, a partial refund (minus administrative fees) may be granted.
2. CRM/ERP Software
- All software purchases are final.
- We offer free demos and onboarding to ensure suitability before purchase.
- Subscription-based products can be canceled anytime, but charges for the current billing cycle are non-refundable.
3. Custom Projects
No refunds are issued for custom services like branding, website development, or automation setup once work has commenced.
4. Exceptions
In rare cases of technical failure or overcharging, please contact us at [[email protected]] within 7 days for review.